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Customer Service
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Customer Service Links
Manage Your Account Forget Your Password? Read Our Privacy Policy Delivery Service FAQ
Has my order been delivered? Please contact us using the information below.
Contact Us
GENERAL OFFICES The Tower Building 624 Olive Way Seattle, WA 98101
E-MAIL Service@BalloonPlanet.com
PHONE USA & Canada Toll Free (866) 340-1268 International Toll Line (206) 340-1268 Seattle (206) 340-1268
FAX (206) 682-4146
BALLOONPLANET.COM OFFICE HOURS Our headquarters are in Seattle, Washington. Below are the times our call center in Seattle is open to receive calls. Our service is provided by a network of independent companies in cities throughout the world. Local contact information can be requested by email or by using our online Live Help during office hours.
NORTH AMERICA Pacific Time — Seattle, Los Angeles, San Francisco, Vancouver Monday-Friday 8am-5pm
Mountain Time — Denver, Edmonton Monday-Friday 9am-6pm
Central Time — Chicago, Dallas Monday-Friday 10am-7pm
Eastern Time — New York, Miami, Toronto, Washington Monday-Friday 11am-8pm
AUSTRALIA Sydney, Melbourne, Brisbane 3am-12 Noon
Perth 1am-10am
INDIA Mumbai, New Delhi 11pm-8am
ISRAEL Eilat 6pm-3am
RUSSIA Moscow 12 Midnight - 9am
UNITED KINGDOM London, Manchester 4pm-1am
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