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Cancellations & Changes

Submitting an order online or by phone indicates acceptance of the following cancellation policy.

Balloon bouquet orders may be canceled, changed, or rescheduled using the following guidelines.

Decorating orders have different cancellation guidelines which can be viewed here.

Please send your request by email to We will respond with a cancellation confirmation. If you do not receive a response within 24 hours, please contact customer service by phone. Please do not consider your order canceled until you have received a printed confirmation by email or fax.



Same-day orders cannot be changed or canceled.

Orders scheduled for delivery on Tuesday through Sunday: Request must be received by 12pm Pacific Time, one day prior to the delivery date.

Orders scheduled for delivery on Monday: Request must be received by 12pm Pacific time, on the Friday prior to delivery.

Request must be received by 12pm Pacific Time, two days prior to the delivery date. 


A cancellation fee of $25 applies to cancellations received by the deadlines noted above.

Full forfeiture of payment applies to cancellations received after the deadlines noted above.


The $25 cancellation fee will be waived for a cancellation received within 24 hours of placing the order if the order is not scheduled for delivery within 24 hours. Same-day orders cannot be canceled.

Repeat customers will not be charged a cancellation fee for an order canceled by the deadlines noted in section 2 above.


Customers may cancel an order due to inclement weather, with no penalty, if notice is provided by 12pm Pacific Time (3pm Eastern) the day prior to delivery.

If Balloon Planet is unable to deliver an order due to inclement weather, the customer will be notified as soon as possible and a full refund will be provided.

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Our unique balloon designs are arranged locally with balloons made in the United States, Canada, and Japan.
Balloon Bouquets by Occasion
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Helium Filled Balloon Delivery in Other World Class Cities
Amsterdam :  The Hague :  Manchester :  Munich :  New Delhi :  Rotterdam :  Surrey, UK

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Visa, MasterCard, American Express and Discover accepted at is a network of the world's best balloon delivery companies. We are the leading network of balloon bouquet delivery and balloon decorating professionals. We deliver balloons and balloon bouquets to destinations around the world including New York, Chicago, Los Angeles, and Washington DC in the United States; Toronto and Edmonton in Canada; Sydney and Melbourne in Australia; and Amsterdam, Munich, and New Delhi around the globe. delivers the world's most unique balloons, featuring jumbo latex balloons and uniquely shaped foil mylar balloons. Customized balloon bouquets can be created for any occasion, and bulk balloons can be delivered for decorating your next special event. We strive to find and deliver only the best balloons made by respected American manufacturers such as Anagram and Qualatex.

Don't send flowers, send balloons! Balloons add lift to every occasion. Celebrate the important milestones in life with balloons for birthdays, anniversaries, graduation and retirement. Or bring out a healing smile with a get well balloon bouquet. We make balloon deliveries in most cities seven days a week and are available for orders by phone Monday through Friday.

We have an established history helping companies plan the balloon decor for their corporate events. Whether it will be a local event or a nationwide campaign, offers professional balloon decorating services that is sure to promote your business. Order a la carte from our priced-to-order online selection of Balloon Arches, Balloon Trees, and Balloon Centerpieces or call us for a customized solution.

Color Chart