All prices in US Dollars

1. OVERVIEW OF CHARGES

The cost for an order includes some or all of the following components:

1) Cost of balloons (minimum order is $44.95 worth of balloons)
2) Cost of non-balloon gift items (candy, Teddy Bear)
3) Base delivery charge (average delivery charge is $18, but range is 0 to $45)
4) Special delivery service charge (for special timing which is available in some cities)
5) Processing Fee ($6.95 for orders placed online; $11.95 for orders placed by phone)
6) Tax, where applicable (see the following tax rates in countries we serve)

Australia - 10%
Canada - 5%
Germany - 19%
India - 12%
Netherlands - No tax
Russia - 6%
United Kingdom - No tax
USA - No tax except Washington State with 9.5%

The delivery charge, processing fee, and applicable taxes will appear in your shopping cart as soon as you add an item to the cart and select the delivery time desired.

2. STANDARD DELIVERY SERVICE
We offer three time frames for Standard Delivery service —

8am to 2pm
9am to 3pm
10am to 4pm

The delivery charge for standard service ranges from $0 to $50 in urban locations. Higher charges may apply in outlying areas.

3. SAME DAY SERVICE
Same day service can be ordered online in many US and Canadian cities for a $5 surcharge. To see if same-day service is available, use the CAN WE DELIVER feature in the top left column of this page.

If you have missed the same-day ordering deadline, we may be able to help you by phone. Please call us at 866-340-1268 for assistance.

4. SPECIAL DELIVERY SERVICE
When a tighter delivery time frame is desired, Special Delivery Service may be available if the order is scheduled at least one day in advance. Special delivery options, if available, we be offered in the shopping cart once you add the first item to the cart. Look for the delivery time frame window.

The following surcharges apply and are in addition to the standard delivery charge.

Any 4 hour period, between 8am and 5pm — $15 delivery surcharge
Any 3 hour period, between 8am and 5pm — $20 delivery surcharge
Any 2 hour period, between 8am and 5pm — $25 delivery surcharge
Any 1 hour period, between 8am and 5pm — $45 delivery surcharge

Delivery between 7am and 8am — $75 delivery surcharge
Delivery between 5pm and 8pm — $45 delivery surcharge
Delivery between 6pm and 9pm — $75 delivery surcharge