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Service Pledge
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December 5, 2007
Dear BalloonPlanet.com Customers,
We realize the importance of delivering a product that meets your expectations and matches the design and scale of the images viewed on our web site.
The BalloonPlanet.com Network comprises hundreds of individuals committed to making this happen. Each of us takes great pride in delivering the world's best balloons, on time as scheduled. In the parlance of the web, we aim to deliver WYSIWYG — What You See Is What You Get. But even with the best intentions, occasionally things can go wrong. If you feel that the products we have delivered fail to match what we have represented on our web site, or if you are in any way displeased with our service, I want you to tell me about it. My name is Jim Parker. I am the Director of BalloonPlanet.com. I am easy to reach and I will respond to your concerns quickly.
Sincerely, Jim Parker, Director
Toll Free in US/Canada 866-340-1268 Call collect from other countries 206-340-1268
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