BalloonPlanet.com | Service Pledge
  BalloonPlanet.com | Service Pledge
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Service Pledge



December 5, 2007

Dear BalloonPlanet.com Customers,

We realize the importance of delivering a product that meets your expectations and matches the design and scale of the images viewed on our web site.

The BalloonPlanet.com Network comprises hundreds of individuals committed to making this happen. Each of us takes great pride in delivering the world's best balloons, on time as scheduled. In the parlance of the web, we aim to deliver WYSIWYG — What You See Is What You Get. But even with the best intentions, occasionally things can go wrong. If you feel that the products we have delivered fail to match what we have represented on our web site, or if you are in any way displeased with our service, I want you to tell me about it. My name is Jim Parker. I am the Director of BalloonPlanet.com. I am easy to reach and I will respond to your concerns quickly.

Sincerely,
Jim Parker, Director

Toll Free in US/Canada 866-340-1268
Call collect from other countries 206-340-1268






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The BalloonPlanet.com Network was launched in 2003 as an independent division of The Red Balloon Company, a balloon bouquet delivery operation founded in 1980 and based in Seattle, Washington. Until the launch of BalloonPlanet.com, balloon bouquet delivery service to Chicago, New York, Los Angeles and other major cities was available only by contacting local balloon delivery companies. With the launch of BalloonPlanet.com, it is now possible for customers using the BalloonPlanet.com web site to schedule a balloon bouquet delivery in Chicago, New York, Los Angeles, and other major cities in the US, Canada, Australia, India, Russia, New Zealand, and the United Kingdom. Partnering with independent local balloon bouquet delivery companies, BalloonPlanet.com delivers the world's most unique balloons, featuring jumbo latex balloons and uniquely shaped foil mylar balloons. Customized balloon bouquets can be created for any occasion, and bulk balloons can be delivered for decorating large or small events. Balloon bouquet delivery service in Chicago, New York, and Los Angeles is available seven days a week. Balloon bouquet delivery service in other cities is available Monday through Saturday, with Sunday balloon delivery service available by special request. Balloon bouquets are inflated with helium and hand-delivered in all cities with BalloonPlanet.com.