May 5th, 2008 posted by jim
We occasionally need to issue refunds because candy was overlooked and not delivered as part of an order. Tonight I received the following message in response to an apology I had sent to a customer whose order was shorted. As it clearly implies, for some customers, the balloons without the candy miss the mark big […]
Posted in Customer Service | 1 Comment »
April 4th, 2008 posted by jim
The Kelly Monaco Fan Club loves sending balloons to the star of ABC’s General Hospital. The fan club provided our Los Angeles partner AMAZING BALLOONS BY GEE with 100 custom printed balloons for a recent delivery. Upon arriving at ABC Studios they learned that Monaco was not scheduled to be on the set until the […]
Posted in Balloons In The News, Customer Service | No Comments »