1. DELIVERY OPTIONS
Below are descriptions of delivery timing options. All availalbe options will appear in a menu within your shopping cart. Look for the line item titled DELIVERY TIME AND CHARGE.
A. Standard Delivery Service
With Standard Delivery Service, you will be presented with one or more of the following timing options.
The delivery will arrive during this time frame if the order is destined to a business, hospital, hotel, banquet hall, or school. Please refer to this page for exceptions.
The delivery charge for Standard Delivery Service will vary between cities.
The delivery charge will appear when an item is added to your shopping cart, allowing you to see the grand total before proceeding with the order. The delivery charge will not increase as more balloons are added to your cart.
To qualify for delivery service, your order must include a minimum order of $49.95 worth of balloons/weights (gift items, delivery charge, processing fee, and tax are not included in this minimum).
B. Same-day Service
Same-day service is available in limited cities and must be ordered online, not by phone.
To see if Same-day service is available, use the CAN WE DELIVER feature in the top left column of this page. Same-day orders are not offered Special Delivery Service, as described in Section C, below.
Same-day orders will be delivered by 4pm if submitted by 11am local time. If the order is submitted after 11am local time, it will be delivered by 8pm. The exception to these times is a delivery to a residential location that is not a doorman building. The actual delivery time to residential addresses without doorman service will be coordinated by the local dispatcher during a phone call made to the recipient.
C. Special Delivery Service — When Timing is Critical
When a tighter delivery time frame is desired, Special Delivery Service is available in some cities when the order is submitted at least 2 days in advance of delivery.
If Special Delivery Times are available, the options will appear on your shopping cart page in the delivery time menu, and thus may be selected online. If the desired time does not appear, please call for assistance.
2. OVERVIEW OF TOTAL CHARGES
The product prices on our web site are base prices to which ancillary charges will be added.
Ancillary charges will appear in your shopping cart and will include one or more of the following:
- Delivery Charge
- Processing Fee
- Sales Tax