A. SUBSTITUTION POLICY
SPECIAL MYLAR SHAPES
If the balloon shown might be substituted, the product description for the balloon will include the notice: (Design may vary). The substituted balloon will be the same theme and character, and a similar size.
SPECIAL OCCASION 18-INCH MYLAR BALLOONS
If the balloon shown might be substituted, the product description for the balloon will include the notice: (Design may vary). The substituted balloon will be the same sentiment (Happy Birthday, Get Well, etc) and a similar size.
LICENSED CHARACTER 18-INCH MYLAR BALLOONS
If the balloon shown might be substituted, the product description for the balloon will include the notice: (Design may vary). The substituted balloon will be the same character and sentiment (Happy Birthday, Get Well, etc) and a similar size..
PERSONALIZED NAME AND AGE MYLAR BALLOONS
If the balloon shown might be substituted, the product description for the balloon will include the notice: (Design may vary). The substituted balloon will be a similar size, personalized, and the same sentiment (Happy Birthday, Congrats, etc).
BALLOON COLORS
Our color chart shows the colors of latex and mylar balloons. These colors are not exact, and slight variations may occur.
B. LARGE BALLOON GROUPS WITH CUSTOM ORDERS
With orders placed online, Balloon Planet reserves the right to divide large custom-created arrangements into smaller groups in order to facilitate delivery. Depending on circumstances at the delivery location, these smaller groups may or may not be combined as specified in the order. If this is not acceptable, please place your order by phone so that special arrangements can be made.
C. FLOAT TIMES
MYLAR BALLOONS (FOIL)
In balloon-friendly environments, mylar (foil) balloons will remain full and taught for at least 2 days. Air-conditioning may cause these balloons to shrivel, but they will return to a normal state when exposed to warmer air.
LATEX BALLOONS TREATED WITH HI-FLOAT
16-inch latex balloons will float indoors for 2 days.
11-inch latex balloons will float indoors for 2 days.
Float times for both mylar and latex balloons may be reduced to 24 hours at elevations above 2,500 feet.
D. MYLAR BALLOON SIZES
Mylar balloon sizes noted on our web site are the sizes assigned by the manufacturers. They represent the size of the balloon before it is inflated, measured between the two most distant points. The inflated size will be 5-20% smaller.
For example, a 20-inch mylar star will be 19 inches wide after inflation, a change of 5%.
Special large shapes will be closer to 20% smaller after inflation.